Shipping, preorders & returns

U.S. shipping

We currently ship within the United States. Standard shipping is $8.00 and is free when the merchandise subtotal after discounts is $75.00 or more, before taxes and shipping. Estimated carrier transit is 3–5 business days after dispatch. Express shipping is $15.00 with estimated carrier transit of 1–2 business days after dispatch. Delivery dates are estimates and may be affected by processing time, holidays, weather, or carrier delays.

Coastal Luxe preorders

Coastal Luxe preorder items are estimated to ship November 26–December 5, 2026. Payment is collected when the order is placed. Preorder items are identified in the bag, Square checkout, and payment note. Applicable taxes and the final total are shown before payment.

You may request cancellation before the order ships by emailing support@isofacial.com or calling 561-663-3566 with your order number.

Returns and refunds

You may request a return within 30 days after delivery. An RMA is required before sending products back. Call 561-663-3566 or email support@isofacial.com with your order number. Approved refunds are issued to the original payment method after the return is received and inspected.